Cookie Policy

Last Updated: December 12, 2025

This Cookie Policy explains how JKZ NETWORK, doing business as BookKei (“BookKei”, “we”, “us” or “our”) uses cookies and similar technologies on our website and platform (collectively, the “Services”).

By using our Services, you agree that we can store and access cookies as described in this Cookie Policy. For more information about how we process personal data, please also read our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work, to improve user experience, and to provide information to website owners.

In addition to cookies, we may use similar technologies such as pixels, web beacons, local storage, and tracking URLs to collect information about how you use our Services. In this policy, we refer to all of these technologies collectively as “cookies”.

2. How We Use Cookies

We use cookies for the following general purposes:

Essential operation: To enable core features such as secure login, account sessions, and bookings.
Performance and analytics: To understand how visitors use our website and platform, so we can improve functionality and user experience.
Preferences: To remember your settings and choices (for example, language, time zone, or cookie preferences).
Security and fraud prevention: To protect your account, prevent unauthorized access, and detect suspicious activity.
Marketing and personalization: To deliver more relevant content and measure the effectiveness of our marketing campaigns (where applicable and where permitted by law).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Services and cannot be turned off in our systems. They are usually only set in response to actions made by you, such as logging in, setting your privacy preferences, or completing forms.

Without these cookies, some parts of the Services may not function properly.

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website and platform by collecting information in an anonymous or aggregated form. For example, they allow us to see which pages are most frequently visited, how users move around the site, and whether they encounter errors.

We use this information to improve the performance and usability of the Services.

3.3 Functionality Cookies

Functionality cookies enable the Services to remember choices you make (such as language, region, or saved preferences) and provide enhanced, more personalized features.

3.4 Advertising & Marketing Cookies

These cookies may be set through our site by us or by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information, but they are based on uniquely identifying your browser and internet device.

If you do not allow these cookies, you may experience less targeted advertising. Where required by law, we will ask for your consent before using these cookies.

3.5 Third-Party Cookies

Some cookies are placed by third parties that provide services to us, such as analytics, payments, or marketing tools. These third parties may collect information about your online activities over time and across different websites.

Examples of third-party services that may use cookies include (non-exhaustive list):

Analytics providers (e.g., Google Analytics)
Payment processors and fraud-prevention tools (e.g., Stripe, PayPal)
Advertising and social media platforms (e.g., Meta / Facebook, Google Ads)
Customer support or messaging tools (e.g., live chat widgets)

We do not control the cookies used by these third parties. Please review their own privacy and cookie policies for more information.

4. Cookies Used in the BookKei Platform

When you log into your BookKei Owner or Staff account, we use cookies to:

Authenticate your session and keep you logged in securely.
Remember which business or workspace you are currently managing.
Store temporary configuration settings related to bookings, calendars, and services.
Improve the speed and reliability of the dashboard and analytics pages.

If you disable or block certain cookies, some features of the platform (such as secure login or calendar integration) may no longer function correctly.

5. Your Choices and Cookie Management

5.1 Cookie Banner and Consent

Where required by law, we display a cookie banner or consent tool when you first visit our website. This banner explains our use of cookies and allows you to accept or customize your preferences.

By continuing to use our website after seeing the banner, or by clicking “Accept” (or similar), you consent to the use of cookies as described in this Cookie Policy.

5.2 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies or notify you when a cookie is being placed on your device. You can usually find these settings in the “Options” or “Preferences” menu of your browser.

Helpful links for cookie management in common browsers:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

Please note that if you choose to block or delete cookies, our Services may not function as intended and some features may be unavailable.

5.3 Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting that signals to websites that you do not want to be tracked. At this time, there is no widely accepted standard for how websites should respond to these signals, and we do not currently respond to DNT signals. We will review this practice as standards evolve.

6. How Long Do Cookies Last?

Cookies may be stored on your device for different periods of time:

Session cookies are temporary and expire when you close your browser.
Persistent cookies remain on your device until they expire or are deleted by you.

We use both session and persistent cookies. The exact duration depends on the purpose of the cookie and is usually specified by the browser or third-party provider.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of the Services after any changes to this policy will constitute your acknowledgment and acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, you can contact us at:

Email: support@bookkei.com
Address: Puerto Plata, Dominican Republic