Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information about your use of the website, such as your preferences, login status, and browsing behavior. They help us remember your settings and improve your experience on our website.

Similar Technologies

In addition to cookies, we may also use similar technologies such as:

• Web beacons: Small graphic images used to track user behavior
• Local storage: Browser storage for larger amounts of data
• Session storage: Temporary storage that expires when you close your browser
• Pixels: Tiny images used for tracking and analytics

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on BookKei:

• Essential functionality: To enable core website features and services
• User preferences: To remember your settings and preferences
• Authentication: To keep you logged in and secure your account
• Analytics: To understand how visitors use our website
• Performance: To optimize website speed and functionality
• Marketing: To deliver relevant advertisements and content
• Security: To protect against fraud and unauthorized access

3. Types of Cookies We Use

Cookie Duration Categories

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them
• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use (e.g., analytics, advertising)

4. Third-Party Cookies

We work with trusted third-party services that may set cookies on your device. These include:

Analytics Services

• Google Analytics: Helps us understand website usage and performance
• Hotjar: Provides heatmaps and user session recordings

Advertising Services

• Google Ads: Enables targeted advertising and conversion tracking
• Facebook Pixel: Tracks conversions and enables retargeting

Social Media

• Social media plugins: Enable sharing and social login features

Support Services

• Live chat widgets: Provide customer support functionality
• Help desk tools: Enable support ticket management

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set cookies to expire when you close your browser
• Receive notifications when cookies are set

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Links

You can opt out of specific third-party services:

• Google Analytics Opt-out
• Facebook Ad Preferences
• Network Advertising Initiative Opt-out
• Digital Advertising Alliance Opt-out

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies.

If we make material changes to this policy, we may notify you through our website or other communication methods.

7. Contact Information